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Step into the Future of Mental Healthcare Together!

Say hello to “Yang Yang”, the future of

 mental health support!

This smart and sensitive virtual friend is available around the clock for 24/7 to detect/explore individual’s emotion, offer guidance based on early risk evaluation reports, reassurance, and therapeutic exercises tailored to your needs. Whether you're managing stress, seeking emotional balance, or just need someone to talk to, Yang Yang is here to walk with you every step of the way toward a more balanced and fulfilling life.

 

PPC is now implementing AI technology for our services. Be eligible to receive a free mood journal app when you attend our individual psychotherapy treatment. Meet with YangYang and embark on a new journey of mental self-care with your new friend. YangYang is here to listen and become an emotional support for you anytime, anywhere, 24/7. By analyzing your speech tone and pattern, YangYang will be able to provide a summary of your feelings which could be able to identify the sign of emotional disturbance like a depressive or anxious moods and its level of risk for each single time, so that it allows you to discuss them further with your therapists. Don’t miss out on this innovative collaboration between human connection and advanced technology in helping you improve your quality of life. 

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PPC Team

What assures Excellence in our service?

Main team

Our team of practitioners boasts an impressive level of qualification, marked by their extensive experience and a commitment to continuous improvement. To ensure the highest standards of service, our practitioners engage in regular advanced training and receive ongoing supervision from licensed U.S. professors on a monthly basis. This dedication to professional development and expertise reflects our unwavering commitment to providing you with nothing short of exceptional service and care.

International Reach

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As an international organization with current overseas branches and plans to further expand, we bring cultural competency, multilingual proficiency, and enhanced problem-solving to provide you with the service you deserve.

Professionalism

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Diversity

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Our services are enriched by the diverse backgrounds of our practitioners, enabling us to greater foster empathy, tailored treatments, and a more inclusive clinical environment.

Our practitioners practice under the supervision and guidance of our expert clinical consultants from the US & Taiwan. This maintains and improves the quality of our service, enabling our clients to reap the most benefit from our services.

Our Expert Consultants

Dr. Heather Cawthon

LPC-S in Texas, USA

License No. : 63776

EMDR Certified

Certified Level II Restoration Therapist

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Dr. Mary L. Becerril

LPC-S in Texas, USA

License No. : 16282

LMFT Certified

License No. : 4916

Registered Play Therapist (RPT)

License No. : 3787

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Ivan Wang Ying-Jung

LPC in Texas, USA

License No. : 76539

National Level-2 Counselor, PRC

License No. : 1013000008200270

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Dr. Chang Han-Zhang

Psychiatrist

MD Certified

(Kaohsiung Medical University) in Taiwan

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Our Professional Clinical Team

Nur Syazera Binti Shamsul

Registered Clinical Psychologist

ID: MAHCP(CP)00208

Masters in Clinical&Counseling Psychology

International Islamic University Malaysia

Team Member

Sha'ari Bin Ahmad

ID: KB08224, PA07813

Licensed Senior Counselor

Masters of Health Science

(Health Psychology)

National University of Malaysia (UKM)

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Cheng Yee Ching

Registered Clinical Psychologist

ID: MSCP (CP5-0053)

Master in Clinical Psychology

UCSI University

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Jackie Yong

ID: KB08800/PA08404

Licensed Counselor

Masters in Counseling 

HELP University

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Pavithra Saraswathy

ID: KB10222, PA09826

Licensed Counselor

Masters in Counseling 

Open University Malaysia

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Leong Kah Man

ID: KB10707/PA10306

Licensed Counselor

Bachelor of Psychological Counseling 

University Malaysia Sabah

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Maisarah binti Mohd

ID: KB10224, PA09828

Licensed Counselor

Masters in Counseling 

University of Malaya

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Muhammad Shafiq B.
Mt Kamil

ID: KB11076/PA10683

Licensed Counselor

Master in Counseling 

Sains University of Malaysia (USM)

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Fatin Najihah Binti Mohamad Fozi

ID: KB10152 PA09936

Licensed Counselor

Master of Counseling in Family Counseling

Islamic Science University of Malaysia (USIM)

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Low  Tian Hong

Master of Professional Counseling 

​Universiti Malaya

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Cheong Yen Sin

Master of Counseling 

Taylor's University​

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Why We Need Psychological Assessment

Click on the video to learn more about the procedure of a psychological assessment!

How to Comfort Someone

English version

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You’re Always Welcomed
at Process Psychology Center

Quality Psychotherapy You Can Trust

Provide Quality and Reliable Mental Health Service for All Age Groups and Populations

Fitness

Approaches We Use

  • Person Centered Therapy (PCT)

  • Rational Emotive Behavioral Therapy (REBT)

  • Cognitive Behavioral Therapy (CBT)

  • Dialectic Behavioral Therapy (DBT)

  • Acceptance Commitment Therapy (ACT)

  • Certified Clinical Trauma Professional (CCTP) 

  • Applied Behavior Analysis (ABA)

  • Mindfulness-Based Cognitive Therapy

  • Psychodynamic therapy 

  • Gestalt therapy 

  • Reality Therapy 

  • Eye Movement Desensitisation Reprocessing Therapy 

Counselling
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  • Play therapy

  • Emotional-Focused Therapy

  • Emotional-Focused Couple Therapy

  • Psychological First Aid

  • Internal Family System Therapy 

  • Existential Therapy 

  • Transactional Analysis Therapy 

  • Adlerian Therapy

  • Restoration Therapy 

  • Art Therapy

  • Career Guidance 

  • Bowen Family Therapy

  • Structural Family Therapy

  • Exposure therapy

  • Interpersonal psychotherapy

  • Group therapy

  • Psychoanalysis

  • Solutions-focused brief therapy

  • Transformational Systemic Therapy 

Our Services

For Adults

Whether you're facing specific challenges or simply looking to enhance your emotional and psychological health, our tailored assessments and therapeutic interventions are here to empower you on your path to a happier and more fulfilling life.

Conversation

For Children/Family

We provide expert assessments and evidence-based therapies tailored to the specific needs of each child and family. Whether it is addressing childhood challenges, family dynamics, or developmental concerns, we are here to support and empower you.

Child Therapy

For Companies

Through our therapeutic interventions with  employees, we help companies invest in the mental health of their teams which fosters a healthier work environment to achieve greater success, employee satisfaction, and overall organizational growth.

Buildings

Professional Training Courses our Practitioners have undergone:

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  • Proven approaches for attachment issues, addiction, abuse and more (EFT, Addiction Treatment, Attachment, Intimacy)

  • Certified Clinical Trauma Professional (CCTP) Intensive Training

  • Dialectical Behavior Therapy Skills Training for Children and Adolescents

  • Internal Family Systems (IFS) Training

  • Modified EMDR and Parts Work Treating Complex PTSD

  • Telehealth Mastery Training

Our EAP Partners

Aspiro partner
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Mindvalley partner
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Our Past Workshops

ICDM partner

Leading with Compassion: Fostering Mental Health Awareness

Sime Darby partner

Making Remote Work Work: Tips for Working from Home

DHL partner

Emotional Intelligence Unleashed: Enhancing Your Personal and Professional Life

Tesco partner

Resilience During MCO: Self-care And Learning To Support Others

food panda partner

Mind Matters: Fostering Mental Health Awareness at Workplace

Tongle partner

Cultivating a Healthy Workplace: Promoting Mental Health Awareness

Silver ant partner
Wembly academy partner
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Workplace Mental Health: Creating a Supportive Environment

Empowering Parenthood: Nurturing Positivity in Parenting

Self-Care Across Borders: Promoting Well-Being for Foreign Helpers

Our Collaborations

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Lincoln University college partner
Pine Hills partner
Past Instagram Lives
Upcoming Events!

Recruitment

Year End Promotion

Mental Health Screening Event

Past Events
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Positive parenting class

Get to Know Your Child Better

Understand boundaries, build communication and understanding between parent and child,

and find the balance between responsibility and freedom.

TESTIMONIALS
“It was a wonderful experience and helped me a lot to face all my problems.”

Our Services

Psychological Evaluation and Assessments

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Assessment packages

Useful tools in helping individuals gain a deeper understanding of current psychological functioning and emotional experiences, including the causes, nature and manifestations of symptoms. 

 

A comprehensive evaluation can identify needs in therapy, highlight issues that may arise in treatment, recommend particular forms of intervention, and offer guidance about potential outcome of treatment.

Psychologists are the only professionals expertly trained to perform and interpret psychological tests. 

Individualized Education Plan

Individualized Education Plan is a plan or program developed to ensure that a child with an identified disability who is attending an elementary or secondary educational institution receives specialized instruction and related services.

Individual Counseling

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A one-on-one session between a counselor and a client. Generally speaking, clients will be helped to process their personal or emotional issues. Listening, unconditional positive regard, empathy, and attention are promised at Process Psychology Center. Additionally, clients will be helped to develop coping skills to better self-manage and self-regulate. However, the treatment goals will vary, for every client is unique.

Play Therapy

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To kids, play therapy is what counseling is to adults. 

Children's ability to express themselves verbally is limited. Instead of words, thus, trained counselors and therapists utilize play therapy helping kids express their feelings and work on their issues more effectively through toys. Typically, play therapy is used to help children ages 3 to 12. At Process Psychology Center, we have licensed counselors and therapists specializing in play therapy.

Filial Therapy

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A special kind of play therapy that closely relates to child-centered play therapy. Filial therapy helps clients by leading and coaching parents who are instructed to interact with their children by play therapy techniques in the session. Parents will also be allowed to use learned techniques with their children at home. Filial therapy can be considered as a group family program and a systemic family therapy intervention. At Process Psychology Center, we have licensed counselor and therapists specializing in filial therapy.

Family Therapy

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A form of psychological counseling that helps family members improve communication and resolve conflicts. The session is conducted by a licensed counselor or therapist and all family members are invited (not required, of course) to join. The treatment goals are set by family members, and the counselor or therapist will be in charge of the progress of the session; also, members will be led to develop their own coping strategies to meet the needs.

Online TeleHealth Service Session

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TeleHealth Service Session involves the use of telecommunications and virtual technology to deliver mental health care outside of our counseling rooms. At Process Psychology Center, the TeleHealth Service Session uses Amazon for Hardware and physical security because they are HIPAA compliant. Yes, we take your data security seriously and encrypt all your information by HIPAA standards and are HIPAA compliant. No app needs to be downloaded. All you need is your cell phone, tablet, or laptop to click the unique link we send it to you. Consultation, individual counseling, and family therapy all could be conducted via our TeleHealth Service Session.

Psycho-educational Group/ Group Counseling

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Psycho-educational group is designed to educate the participants about the particular condition, such as depression, and management of symptoms.

The group will be led by a licensed counselor or therapist. The safety of setting and comforting for the group are promised. In addition, the group generally meets on a weekly basis. Yet, the setting and the group topic may vary.

Employee Assistance Program

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Employee assistance program, as known as EAP, is a short-term, confidential, counseling service to employees with personal problems that affect their work performance. Studies have shown that EAP may result in various benefits for employers. General organizational performance would be improved and organization culture is built. EAP is a employee benefit which is usually offered at no cost to employees.

Islamic Psychotherapy

Islamic psychotherapy is a beneficial approach that aids individuals in gaining a deeper understanding of their psychological well-being within an Islamic framework. It encompasses various techniques to assess their emotions, thoughts, and behaviors while aligning with Islamic principles.

Islamic psychotherapy involves a comprehensive evaluation process that includes an Islamic-focused clinical interview, utilization of Islamic therapeutic interventions, and observance of formal or informal practices. It assists individuals in exploring their strengths, weaknesses, and unique qualities, thereby facilitating personal growth and healing within an Islamic context.

Clinical Supervision for Training/Registered Counselors

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Clinical supervision is a structured and collaborative process in which a qualified and experienced supervisor guides and supports mental health professionals in their clinical work. The primary goals of clinical supervision are to enhance the quality of client care, promote professional growth, and ensure ethical and competent practice.

Our clinical supervision is provided by Dr. Heather Cawthon, Dr. Becerril, and Ivan Wang.

Features

Certified Professional Counselors, Therapists, and Clinical Psychologists

Main team

Mental health professionals with clinical experience and license in the U.S. are here to help!

At Process Psychology Center, we follow the ACA Code of Ethics (The American Counseling Association), and all of our counselors, therapists, and clinical psychologists are willing to provide pro bono service.
Pro bono is a Latin phrase for professional work undertaken "LESS" payment. It is service that uses the specific skills of professionals to provide services to those who are unable to afford them. Please do not let the fees become a barrier stopping you to seek help!

International Multidisciplinary Team

No language barrier. Just use your first language  communicating with us!

Process Psychology Center is a local, independent, and completely supported and governed by an international multidisciplinary team. Our team is committed to offering the best clinical care.

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Services Delivered via the Most Advanced and Securest Technology

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Location and distance are not a problem anymore.
Your privacy is our first priority!

We use telecommunications and virtual technology delivering mental health care outside of the counseling rooms. Amazon for Hardware and physical security are both utilized by our TeleHealth Service Session because they are HIPAA compliant. We take your data security seriously and encrypt all your information by HIPAA standards and are HIPAA compliant. No apps needed.  All you need is your tablet, or laptop to click your unique link we send it to you. Consultation, individual counseling, and family therapy all could be conducted via our TeleHealth Service Session.

Atmosphere of Acceptance and Genuineness

The most important factors concerning treatment effectiveness

We understand what you are worried about.
Psychotherapy is not only about client himself/herself, but also you!  Process Psychology Center wants you to realize that you are not a bad person or lack of problem-solving ability. You should have no shame to seek help for your mental or emotional needs for either yourself or your beloved ones.
There is no judgement. Empathy, unconditional positive regard, and genuineness are all promised when you share your concerns with us!

Reading Lesson

Standard Counseling Room and Playroom

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Good tools are prerequisite to the success of a job

We are so proud of our playroom and counseling rooms, for we utilize our clinical experience to build these professional playroom and counseling rooms which may be the best in the area for kids and parents. You and your kids will definitely love them!

Waiting Area

Comfortable waiting area designed with comfort as priority

We know that waiting for your sessions can be daunting.

Therefore, with your comfort as our top priority, we designed an environment that is warm and inviting that ensures optimal comfort, while gentle, soothing music is played in the background.

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Counseling Room

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A place where you can be safe and vulnerable

One of the main prerequisite for therapy is a safe and protected space.

​Our counseling rooms are designed with your comfort, safety, and emotional well-being in mind.  The nurturing and confidential environment allows our clients to freely navigate their thoughts, feelings and experiences, all while fostering a theraupeutic relationship with our practitioners.

Taking Notes

Opening Hours

  1. Tuesday - Friday: 9am - 6pm (By Appointment)

  2. Saturday: 9am - 6pm (By Appointment)

  3. Monday & Sunday or Public Holiday: Closed

  4. (We do not accept walk-in, prefer to make an appointment first)

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